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Business Case Study


Brooklyn Public Library

Profile

Serving 2.5 million people in the Brooklyn area, the Brooklyn Public Library (BPL) is the fifth largest public library in the United States. BPL offers thousands of public programs, millions of books, and has more than 1,100 computers for public use. 

In October 2012, Hurricane Sandy hit several branches of the library. Tens of thousands of books, magazines, and DVDs were water damaged. Shortly thereafter, BPL was given 1,000 Google Nexus 7 Android tablets through a generous donation from Google, the State of New York, and The Fund for Public Schools. Patrons were allowed to ‘check out’ the tablets, use them during a period of time, and then return them to the library. This was the first time that tablets were available to be checked out. 

Challenge

With 1,000 new tablets, the BPL needed scalable, enterprise software that could be quickly installed on tablets and centrally managed. In addition, the library wanted to lend these tablets for home use, so local residents in Sandy-impacted neighborhoods could use them for educational and recreational purposes. Already, BPL ensured that public computers in all of its 60 locations were compliant with the Children’s Internet Protection Act (CIPA).

To find a filtering solution, the library considered two Internet filter vendors: 1- Net Nanny and 2- a leading free solution. BPL is committed to providing children with free access to information, while providing appropriate technology measures to screen pornography and other harmful content. As such, the library needed a product to safeguard its youngest patrons.

Solution

Gerald Horton, network technician for BPL, evaluated the two solutions. The top priority for BPL was to manage what users could do on the tablets, especially with so many different people using the devices.

“The thing we liked about Net Nanny was that that we had more control in how to manage what’s being done on the device,” said Horton. “We can create the users and within each user profile, we can set policies to apply filtering or have other allowances depending on the user settings we choose.”

Horton continued, “One added benefit of Net Nanny for Android was that it has an Application Manager, which was easy to use, and its filtering of unwanted Internet sites was more reliable.”

Result

The library had little funding and was budget constrained. In the end, Net Nanny for Android was chosen. “Even though the competitor’s product was free, there were limitations as far as how we could manage it,” said Horton. “Net Nanny’s management capability was the big selling point. We had an option to get a free solution and we went with Net Nanny.”

 


About ContentWatch, Inc.

ContentWatch provides Internet security solutions for consumers and businesses. The Company leads the industry with Internet management tools that employ patent-pending contextual analysis to provide a safer, more productive web browsing experience. ContentWatch sells its solutions in over 135 countries and has won more awards than any other competitor. Visit www.netnanny.com.