How do I manage my licenses and seats from "My Account"?

21 August 2009

If you need to purchase additional seats (licenses) for Net Nanny you can do so by logging into "My Account" or by contacting customer support.

On occasion, you will uninstall Net Nanny to free-up an extra license, but when attempting to reinstall Net Nanny you receive an error message saying you've exceeded the number of seats/installs for that particular license. This usually happens because you were not connected to the internet or your firewall blocked Net Nanny from contacting our servers when you uninstalled.

You can now manage your Net Nanny licenses from "My Account". Once logged in, simply “Deactivate” the uninstalled computers to free up those seats.