Knowledge Base

• How do I disable McAfee Personal Firewall?
• How do I disable Zone Alarm?
• How do I disable the firewall in Norton Internet Security?
• How do I disable my firewall?
• Can the ContentProtect Professional Appliance be used in conjunction with client-based filtering software?
• Is ContentProtect compatible with my 64-bit operating system?
• NTP Time Check Failure
• NTP Time Check Failure
• There is a Problem With Your ContentWatch Installation...
• There is a Problem With Your ContentWatch Installation...
• What is the CP Security Appliance?
• How can The CP Security Appliance help us?
• How does the CP Security Appliance compare to other secure web gateways?
• Can you help me block a web site or anonymous proxies?
• Who is the CP Security Appliance designed for?
• How can I increase productivity/reduce liability?
• Is it software or hardware?
• Do I need an additional server or reporting suite?
• How do I install it in my Network?
• How much does it cost?
• How/where do I buy it?
• Can I try it to make sure it is what I need?
• What's the warranty like?
• Are there any ongoing costs? Do I have to make a long term commitment?
• Are there any set up fees?
• What if I want to add more users?
• What are the system requirements for the CP Security Appliance?
• How do you do your content filtering?
• How do you block anonymous proxies?
• How do you prioritize applications?
• How do I disable Avast?
• How do I disable Trend Micro
• How do I disable Windows Defender (installs with Vista)?
• How do I disable AVG?
• What steps should be taken before creating an Image or Imaging?
• How do I manage my licenses and seats from "My Account"?
• How do I manage my licenses and seats from "My Account"?
• What happens if I accidentally "deactivate" the wrong computer in "My Account"?
• What happens if I accidentally "deactivate" the wrong computer in "My Account"?
• I uninstalled Net Nanny on one computer so I can install it an alternate computer, but I get an error message saying I've reached the maximum number of installs for this license.
• I uninstalled Net Nanny on one computer so I can install it an alternate computer, but I get an error message saying I've reached the maximum number of installs for this license.
• Do I have to constantly download lists of bad websites and update the software?
• How do I manually add/approve websites?
• How do I import the ContentWatch security certificate into the Opera Browser?
• How do I import the ContentWatch security certificate into the Opera Browser?
• How do I configure the software to run as a white list/black list?
• How does ContentProtect Professional Suite 2.6 differ from the previous version 1.8?
• What is Application Manager?
• How do I block applications from running on my computer?
• How do I customize the ContentWatch Block screen?
• How do I override a website in ContentProtect Professional Suite?
• I am unable to use a program on my computer after installing ContentProtect Professional Suite?
• I can't connect to the Internet after installing ContentProtect Professional Suite, what do I do now?
• How do I set up ContentProtect Professional to run in 'stealth mode'?
• How do I upgrade to ContentProtect Professional Suite 2.1?