Careers at ContentWatch

Software QA Engineer

The Software Quality Assurance Engineer reports to the Quality Assurance Manager and is responsible for assuring the delivery of defect-free software products and services that are compliant with technical specifications and business requirements.

Location: Midvale, UT

Salary Range: DOE

Exempt/Non-Exempt: Exempt

Benefits: Yes

Key Duties and Responsibilities

  • Develop rigorous testing requirements
  • Develop, document and execute detailed test plans meeting established deadlines
  • Identify defects within ContentWatch software products and services
  • Generate detailed bug reports in the bug tracking system, including detailed steps to reproduce
  • Track previously entered defects and validate resolved defects
  • Conduct performance and scalability tests as required
  • Provide escalation support to Customer Service Representatives as required, escalating to Development Engineering if necessary
  • Responsible for quality risk analysis
  • Deliver work estimates related to testing, quality assurance and deployment activities
  • Communicate testing activities and status to stakeholders in oral and written format
  • Track and report quality assurance metrics and test coverage
  • Review release notes documentation before it is sent to customers
  • Demonstrate working software as required
  • Verify correct software deployment to every supported environment


  • Degree in Computer Science, Computer Information Systems or equivalent work experience
  • Demonstrated proficiency with modern software quality methodologies
  • Working knowledge of SQL and web-based programming languages
  • Experience writing test plans, test requirements and test cases
  • Experience with bug tracking software, such as Bugzilla
  • Experience using Testlink is preferred
  • Experience with Windows, Linux, Android, Mac, & iOS Operating Systems
  • Knowledge of automated testing methods
  • Experience with Selenium is preferred
  • Solid expertise in internet protocols with a complete, hands-on understanding of Internet technologies and tools (TCPView, ProcMon, Charles Proxy, etc)
  • Effective oral and written communication
  • Excellent problem solving and troubleshooting skills

Contact Information

Michael Grant