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    • CommentAuthordateline1
    • CommentTimeNov 23rd 2011 edited
     
    Why do I see notices blocking websites when I am not using the internet? We have a hardwired cable connection.
    • CommentAuthorStephanieR Forum Administrator ~
    • CommentTimeNov 23rd 2011 edited
     
    Please contact our support team at support@contentwatch.com with the information below so that we may better assist you. We can also be reached on 1-800-485-4008 between the hours of 8am-5pm MST Monday-Friday.

    Please send your System Info so that we can verify any conflicting software you may have installed:
    Click 'start' > 'run' type msinfo32 and press 'ok'.
    At the top of this System Information window, click 'File' and then 'Save'. Choose 'Desktop' for the 'Save in:' box. Type sysinfo in the 'File name:' box and click 'Save'. After it is done gathering your system information, there will be a sysinfo.nfo file on your desktop. Send that file as an attachment to me as reply to this e-mail as to keep all information together.

    Please provide the registration number you have installed or the one that you are trying to install with.

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