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password error

Category: General

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    • CommentAuthorpossum11
    • CommentTimeOct 6th 2010 edited
     
    I have an alert that pops up atleast 50 times a day for an HP update that requires my password authorization, but does not accept my password. There isn't a "forgot password" option, and I have no choice but to refuse the update, only to have it pop up in my face 10 minutes later. I can use my password to login, and do everything else in NetNanny, but I can't get out of this jam. Help!
    • CommentAuthorMaata Forum Administrator ~
    • CommentTimeOct 6th 2010 edited
     
    Please contact our support with at 1-800-485-4008 or at support@contentwatch.com with the license number installed and the exact message you are receiving so that we may better assist you.

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